TalkTalk bill rises by 103%

TalkTalk raises charges for customers who are not near to a telephone exchange that has been unbundled

Tuscan village goes up for sale on eBay

For just €2.5m the medieval village of Pratariccia, blessed with stunning views over the Casentino valley, could be yours

How NatWest’s IT meltdown developed

Guardian's investigations suggest bank's problems began on Tuesday night when it updated key piece of software called CA-7. By Charles Arthur

Worry for homeowners who face the threat of fracking

Property prices in some area are being threatened by fracking, a controversial method of extracting shale gas

Community investment schemes for returns – and a clear conscience

Investments Community schemes offer savers 6%-8% returns plus a clear conscience. The latest promises to deliver green heat while rescuing local woodland. Rupert Jones reports

Mystery email charges that TalkTalk won’t refund

A fee for email on top of broadband fluctuated for no apparent reason – and continued after provider changed its policy

High street retailers check out of Habbo Hotel

Following a Channel 4 investigation into Habbo Hotel and alleged paedophilia, Tesco, WH Smith and GAME stop selling gift cards used on the site

Multimillion-pound cyberfraud gang jailed for selling identity theft kits

Confidential Access's 'platinum' products cost £5,500 and came complete with instructions on how to defraud companies

Crossed wires over BT broadband

We seem to be losing our BT broadband connection – and they are giving us the runaround

Can online consumers have their cookies and eat them?

James Ball: You told us: Websites that track their users now have to allow people to opt out. But someone must pay if the advertising model collapses

ISPs told to come clean on broadband speeds

TalkTalk and BT the worst offenders in mystery shopping exercise that showed broadband companies often fail to offer a speed quote to potential customers. By Juliette Garside

Is Virgin Media to blame for damaged fence and discarded cable?

Workmen installing services next door trespassed on to my property, broke my fence and left debris in my garden

Store Wars: Vue and Odeon

Each week we look at retailers competing in the same sector. This week it's the turn of cinema chains Vue and Odeon

Shorter cuts: news doesn’t get any smaller

Victoria Beckham's designer car, the ZX Spectrum remembered and an Olympic ban

Price comparison sites: why disabled or older people struggle to go compare

Sites including Compare the Market and Confused.com fail to meet the needs of visitors with a vision impairment, dyslexia or physical problems, research shows