O2 to launch 4G network in response to EE move Service will be offered to customers in London, Leeds and Bradford from this month, with more cities added later in the year
I can’t get to the core of Apple iMac complaint My replacement iMac, bought by an insurer following a theft, has broken down after 15 months and will cost £475 to fix
From BT’s Infinity to beyond repair Dozens of calls and three engineers coming to the house have still left me without internet access
Taking financial services to Africa’s poorest consumers Pindie Nyandoro: Millions of Africans have no access to banks. There can be no sustainable development without catering to these groups
Households could take decades to recoup costs of green technologies Launch of delayed renewable heat incentive scheme that will pay homeowners for generating power is welcomed
Data roaming abroad – how to avoid excess charges As another story emerges of a customer suffering mobile phone bill shock after a trip overseas, we look at how to limit the pain
The rise and rise of austerity blogs More and more blogs springing up to chronicle people's downshifted lifestyles – although, ironically, for one person it has led to a lucrative publishing contract
Rural fibre broadband scheme two years behind schedule, say auditors Less than a quarter of projects will be ready by 2015 target date and scheme will cost taxpayers an extra £207m
4G: EE to introduce higher prices for faster connections New contracts to include different price bands for higher speeds from September, in a first for a UK mobile network. By Juliette Garside
BT chasing me for a bogus debt is a persistent irritant A customer hundreds of miles away with the same name has run up debts, but I'm being chased for it
Treasury minister hints at Amazon and Google tax action David Gauke concedes shortcomings in tax guidelines after MPs call for reform over what constitutes a taxable business
Rural broadband target postponed for two years Superfast internet will now reach 95% of population by 2017 – 1.4m more homes than originally intended, but two years later than promised
Snap up a pint in Britain’s first Bitcoin pub Tom Meltzer: Drinkers in an east London hostelry can now buy drinks with the digital currency
Ebay seller’s returns policy doesn’t suit me, sir I bought a suit on eBay for my husband but it was shabby – the business seller refused to refund the item