Questions remain over the FCA inquiry into RBS

Did the financial watchdog opt not to publish a report into the bank’s handling of small firms because it feared being sued? We need an answer

Amazon Echo, Google Home or Sonos One: which smart speaker should I buy?

Voice-control devices that can play music, answer questions and buy goods are one of the hottest gifts this Christmas. Here’s what they can do – and our pick of the best buys

Hammond boosts housing and NHS spending as growth forecasts are slashed

Autumn budget also includes stamp duty cut, £1.5bn universal credit U-turn and extra £3bn for Brexit preparations

All the best UK deals and offers for Black Friday

Preparation is key to getting the best Black Friday deals, so try this handy guide to what’s on offer in the UK

TalkTalk dives into the red as it pushes to attract new customers

Telecoms company shares fall as it reports £75m loss after investing in new cut-price broadband, TV and phone services

Energy price caps and big mergers will only serve to shore up the ‘big six’

In 2019, standard variable rates could be capped and Npower and SSE might be one company. Yet, even then, the customer may not see much benefit

Broadband and landline users to get automatic compensation for poor service

Ofcom says new scheme could result in customers receiving a total of £142m a year in payouts

‘$300m in cryptocurrency’ accidentally lost forever due to bug

User mistakenly takes control of hundreds of wallets containing cryptocurrency Ether, destroying them in a panic while trying to give them back

Business Made Simple event, London: the future of work debate

Join our panel debate on the future of work and take part in our masterclass on creative thinking in London on Thursday 19 October, 6pm-9pm

Airbnb’s not-so-superhost’s last-minute cancellation cost thousands

My sister is disabled and we booked a year in advance for a course in Amsterdam

Is a £300 Dyson hairdryer worth it?

I don’t know if it’s madness to even consider it

Government called on to let data breach victims force compensation

Consumer organisation Which? is calling for an amendment to the data protection bill to create new rights

Half of all UK broadband users get a bad deal, says Which?

Consumer group finds that 53% of households are left unhappy by slow speeds, rising prices or router failures

All the places I’ll never live: a period property with USB plug sockets

For the homeowner who wants everything: a 19th-century cottage with original beams and a brick fireplace that can deal with modern electrical demands

Tesla workers claim anti-LGBT threats, taunts, and racial abuse in lawsuits

Exclusive: A factory worker says he was harassed for being gay. A father and son say they faced daily racial epithets. Each claims that Tesla failed to stop it