UK firms overcharging loyal customers could soon face instant fines

Watchdog could get new powers over mobile, broadband and insurance providers

Airbnb for clutter: the people renting out storage space in their homes

The sharing economy meets the mania for decluttering, as people realise they can let others use their spare rooms, sheds and attics for cash

Amazon and Morrisons expand same-day grocery deliveries

Deal puts pressure on rival supermarkets as online giant moves deeper into UK sector

Seven ways to make Windows 10 work better

FlintyMcQwerty asked for tips to fix or avoid problems with the operating system

Buying cables? Going for gold could mean a rip-off

From mobile phone chargers to HDMI for TVs, here’s how to save on leads for your gadgets

Want to save money at the movies? Here’s the full picture

In a world dominated by Netflix prices vary but the shared experience still gets bums on seats

Only 2% of actors make a living. How do you become one of them?

It’s a notoriously tough profession, so what can you do to avoid being one of the 98%?

What happens to our online identities when we die?

By 2100 there could be 4.9bn dead users on Facebook. So who controls our digital legacy after we have gone? As Black Mirror returns, we delve into the issue

Is it worth buying a 5G mobile phone yet?

I love the idea of higher connection speeds – but should I wait until there’s more choice?

‘I replied to a genuine bank tweet and lost £9,200 to a fraudster’

An experienced accountant fell for a scammer mirroring Metro Bank’s security and customer service

What is 5G and when can I get it in the UK?

All you need to know about the next generation mobile phone network

‘My flat was built in 2017 so why can’t I get BT or Sky broadband?’

Jennifer Offord’s new-build does not allow her to sign up to internet and TV from major providers

Andy Haldane: ‘We have allowed the voluntary sector to wither’

We must rebuild civil society for the technological age, says Andy Haldane, the Bank of England’s chief economist

Cryptocurrency scams triple in a year – at £27m total cost to victims

Fraudsters use professional-looking websites and promise high returns

Ofcom forces telecoms firms to tell customers about better deals

More than 20m people could save 20% on landline, mobile, broadband and TV packages