Openreach to hire 5,000 engineers to bolster broadband rollout BT subsidiary will invest £12bn to connect 20m homes and businesses by 2030
Currys website crash wipes out £250-worth of gift cards I was trying to buy Apple Watch SE on Black Friday and lost out on the chance to get one
Sony insists there is ‘damage’ to my carefully used headphones It will not accept that the manufacture of the £279 pair may just be below par
Tech gift guide: ideas for last-minute Christmas presents From speakers to watches through to tablets and games, there are lots of options
Marcus Rashford’s name falsely used in bitcoin ads Premier League footballer is latest celebrity to have name used without their knowledge
Currys failed to give voucher for faulty laptop as promised My wife and I are classed as vulnerable and we need a computer to order food deliveries
Black Friday 2020: the best deals on bikes, tech, toys and mobiles Discounts offered by UK retailers such as Tesco, Halfords, Asda, Argos and Aldi
Best tablets 2020: our guide for all budgets From Apple to Samsung, Amazon to Microsoft, there’s lots of options, starting from less than £100
Amazon Prime customers warned of scam phone calls Victims tricked into downloading software that lets fraudsters access bank account
Tesla investor defends electric carmaker’s soaring share price Investment manager Baillie Gifford says rise is no fluke as manufacturer stands to benefit from move away from fossil fuels
The US has a good record on fighting monopolies. Now it’s Google’s turn The tech giant claims that no one is forced to use its search engine. All power to regulators set on proving otherwise
Lawsuit against Google is a significant and long overdue moment The anti-monopoly claim against Alphabet will take years in the courts but a case has been brought nonetheless
Why won’t Virgin Media complete my broadband installation? The company won’t phone when promised or provide an explanation
The Guardian view on Amazon’s dominance: we have to make different choices Editorial: Amazon has helped many in lockdown, and reaped soaring profits. But the company must be held to account
Fifty hours spent trying to get Vodafone to fix my vital broadband I was left without the service for four months while having to work from home