A moment that changed me: my boss discovered my secret blog

Bored working in a law firm in Brussels, I filled my time writing anonymously online about love, life – and how dull my job was. Then my colleagues found my posts ...

At home with a heat pump: ‘It makes hot water when it’s freezing outside’

Four householders with recently installed air source heat pumps discuss the ups and downs of ownership

Groupon customers could be due cash refunds after UK watchdog warning

CMA says sometimes only credits were offered, and it wants swift change or court action could follow

BT is trying to charge me £348 to leave its broadband service

The company had told me I could leave penalty-free, but it is threatening me with debt collectors

From Oslo pram guy to the teenage vacuum expert: inside the obsessive world of niche online reviewers

Wade can tell you the best pram for a tall parent; Matthew knows which cleaner has superior suction power. But how do you become a respected reviewer on the wild west of the internet?

Airbnb cancelled our booking out of the blue, wrecking our holiday

We’ve been left without any accommodation, and there’s nowhere else we can afford to book

Cryptocurrencies could lead to ‘limitless’ losses for UK government

Experts warn of danger of untraceable funds if companies accepting payments in cryptos go bust

Smart security: how to keep your home safe while you’re away

Tech options to deter would-be intruders, and let you monitor your house from anywhere

Uber charged me £332 for a 1.75-mile trip home

I can’t persuade the ride-hailing company something is wrong even though its bill is absurd

FinTok: how TikTok is helping young people use cash wisely

It’s not just jokes and emojis – the video-sharing platform can help users learn how to manage money

Between Two Worlds review – Juliette Binoche goes undercover in the gig economy

Emmanuel Carrère’s drama – based on Florence Aubenas’s bestseller Le Quai de Ouistreham – fails to probe fully the injustices faced by low-paid workers