Blue-tick scammers target consumers who complain on X
Misleading Twitter handles displaying paid-for icon being used to carry out phishing attacks
Facebook groups exposed to hundreds of hoax posts, study shows
Charity Full Fact finds more than 1,200 false posts on topics from deadly snakes to serial killers at large
Customer data used for unwanted romantic contact, UK poll shows
Almost one in three people aged 18-34 have been messaged by staff after giving personal details to a business
Left without emails by Virgin Media? After our report, you tell us ‘Me too’
More Consumer Champions readers share their frustrating experiences of the email glitch
The basic, better and best mobile phone options for kids
The lowdown on handsets, networks and parental controls, if your child is ready for a first mobile or an upgrade is required
Will AI steal my job? Maybe – but here are some possible new opportunities
The rise of AI will destroy jobs – but also create them. And if you didn’t nab that £700,000 role at Netflix, there are plenty of new positions in the offing, many in surprising areas
The Guardian view on the digital divide: a growing problem that must be taken seriously
Editorial: Ministers are complacent about the high price to society of pushing the cost of administering public services on to their users
Say hello to longlife tech that can challenge our throwaway culture
We’ve got used to dumping old devices. But a new breed of firms is making products that they hope you will hang on to
BT gave me a wake-up call over data roaming charges
Overnight on a ferry I spent £35 as my phone downloaded while I slept
Beat the fakes: how to find online reviews you can trust
From excessive praise to overly perfect grammar, what to look out for to avoid getting scammed
Fake reviews: can we trust what we read online as use of AI explodes?
Artificial intelligence produces plausible verdicts on hotels, restaurants and tech in an instant
From Taylor Swift to Coldplay: how to avoid festival and gig ticket scams
Offers on Twitter and Facebook may be tempting – but experts warn over the risks of fraud
‘More than half of UK broadband customers’ hit by connection problems
Telecoms providers added ‘insult to injury’ as prices rose, says report by Which? for year to January 2023
UK festivals, TV shows and tours: how to have a fun-packed summer for free
Whether it’s music, festivals or food, art or nature, you don’t need to miss out if money is tight
Goodbye, grit. What if we all just gave up on work?
It feels like we have no choice but to keep grinding – but the anti-work movement looks heroic in the face of burnout and climate catastrophe, writes Emma Beddington