Consumers warned of hi-tech scams

Growing numbers of consumers, particularly young people, are becoming the victims of swindles via email, text messaging and fax, the Department of Trade and Industry (DTI) said today.

Technical glitch has customers reaching for the phone

Online bank Intelligent Finance (IF) was today looking less than clever after frustrated customers found they were unable to log onto its website for the fifth day in a row.IF, Halifax's internet arm, offers low-cost loan and credit card rates for customers who are prepared to do all their banking via telephone or on the internet. Its site boasts of banking "24 hours a day, seven days a week", yet customers have been able to use the site since last Friday.

It’s the hard-luck software

Freeserve users who think they are on a flat-fee deal can get a nasty surprise when the phone bill arrives. And, Phillip Inman reports, no one knows why.

Bank rewards couple after £689,000 mistake

A couple of startled newcomers to internet banking have proved that honesty remains the best policy in the IT age, after an office glitch mistakenly credited them with £689,000.

Lloyds’ clients urged to log off

An entrepreneur who claims Lloyds TSB almost drove him out of business has launched an extraordinary assault on the £32bn bank, changing his firm's name to "Lloyds TSB Rip Off.com" and targeting its biggest shareholders with an email campaign.

Winners when the dotcom boom went bust

The second part of a Guardian investigation looks at how the financial movers and shakers cashed in as small investors lost out. By Jill Treanor and Nils Pratley.

£3,000 fine if Paye stays offline

Employers face fines of up to £3,000 if they refuse to file their tax returns using the internet, under proposals in the finance bill.

Show me the money

Online currency is the hot topic at this week's Digital Money Forum. But, asks Victor Smart, are we ready to put our money where our mouse is?