I’m unable to recoup credit from Virgin Media owed to my father’s estate

The mobile phone firm only owe £16, but it is the principle of the matter

UK first country in world where half of all ad spend is on digital media

Digital advertising is expected to grow by 12% this year to £8.1bn, according to eMarketer

Johnston Press launches website to reach Belfast’s ‘millennials’

Publisher expands its presence in Northern Ireland with a digital title

Sky’s marketing chief: ‘Customers should feel served, not stalked’

Personalisation helps businesses to build better relationships with customers, but it will turn them away if it feels invasive

Mad men, meet the algorithm: the art and science of modern marketing

Ad technology is helping advertisers increase their return on investments, but human skills are still essential to implement and optimise these campaigns

The battle between great ads and content? It’s a phoney war at best

As the history of advertising reveals, strong ads and content have coexisted without much conflict for years. But there is a new threat to agencies on the horizon, writes Mark Boyd

Storyful: Rebekah Brooks’s new job

The former chief executive of News International is taking up a position at the Dublin-based company where she’ll be helping them to geolocate data. Probably

Net neutrality activists celebrate internet victory with grumpy cat parade

Open internet supporters fly plane with banner reading ‘Comcast: don’t mess with the internet’ after FCC voted to approve strict rules to keep the internet free

Porter proves that clever content marketing is still in vogue

Five lessons brands can learn from the success of Net-a-porter’s shoppable high-fashion magazine

Bloomberg switches off comments in website redesign

Business news agency’s new global portal combines bloomberg.com and businessweek.com – but users will have to have their conversations about its content on social media

Internet filters block websites of sex abuse charities

‘Blunt tool’ approach is leading parents into false sense of security, insist campaigners

Vodafone in talks to buy Blinkbox

Tesco-owned video business made a loss of £20m and may be taken over as telecoms company seeks to bolster its TV operation

We need to be pragmatic about the principle of net neutrality

Attempts by corporations to charge for fast-lane access must be resisted but data transmission needs to adapt to changes in technology, writes John Naughton