Favourite sites?

bbr.com (Berry Brothers & Rudd). It's a friendly and sophisticated site which allows you to build and maintain an online wine cellar. I can update my stock and organise a delivery whenever I want. It's a very secure way to collect and store wine.

Last online purchase?

A weekend skiing break. Being able to put together a holiday package from the net was great.

Most recent technological faux pas?

My Wap phone has been the most disappointing piece of technology. It's very big, people stare at it, and it's not very useful.

Main news source on the web?

BBC Online and CNN, but I only check the web for breaking news.

Most persistent spam emailer?

I've somehow managed to avoid being on any spam lists.

Time spent on the web?

I spent 12 hours over two days looking for a holiday, but otherwise it's about half an hour a day at work.

Next boo.com?

Customer service is the biggest factor in deciding who remains. My bete noire at the moment is iglu.com. I tried to book a skiing trip with them but I couldn't do it online. I phoned, had to leave a message and they never called me back. If you don't get an instant response, you'll click off and go somewhere else.

Least useful site on the web?

waitallday.com It's a wonderful misuse of a server. People sit there all day waiting to be connected to something and don't realise it's a spoof.

Most useful site?

Probably Railtrack. It's the only efficient part of it. It's easy to find out travel information and is a huge timesaver.

Which screensaver do you use?

I don't use one and it's struck me that our company should have one for security.

Most irritating thing about the web?

The lack of good advice. In other media there's a lot more guidance and judgment. You're on your own with the web and sometimes you need expert advice. For example, when I wanted to book a skiing holiday, I could have saved so much time if the information I needed about hotels and flights was compiled on one "best of" page. It would have saved so much time rather than checking out individual sites.

Do you bother with old media?

Yes, particularly for news. I like snuggling up on the sofa with a newspaper. It's important to have something tangible, especially if you're working online.

• Jonathan Turpin is the CEO of Fish4.co.uk