It's Thursday so the printed version of this week's Online is in newsagents' while the online Online is here. Readers of the Ask Jack column who want the Windows XP 1 Service Pack should note that the printed address is correct: http://www.microsoft.com/uk/windowsxp/servicepacks/sp1.asp. Unfortunately the Online version links the printed address to a different address: http://www.microsoft.com/uk/windows/default.asp.